Heilind Electronics Asia E-Store Privacy Statement

Heilind Electronics Asia regards the privacy and security of user information as a critical component of the products and services that we offer on our web site (the "Heilind Electronics Asia Site"). The following Privacy Statement ("Privacy Statement") discloses our policies on the collection, use, and disclosure of information on the Heilind Electronics Asia Site. Information Collected Heilind Electronics Asia may collect both Aggregate Information and Personally Identifiable Information on the Heilind Electronics Asia Site. "Aggregate Information" is information that describes the trends, aggregate statistics, habits and other behavioral traits of the users of the Heilind Electronics Asia Site as a group but does not indicate the identity of a particular user. Generally, this information is collected through "traffic data" and may entail the use of "Cookies", "IP addresses" or other numeric codes used to identify a computer. The use of "Cookies" on the Heilind Electronics Asia Site is explained in more detail below in the IP Address and Cookies section. "Personally Identifiable Information" refers to information you voluntarily provide to Heilind Electronics Asia that tells us specifically who you are, such as your name, e-mail address, company name, address, or telephone number. Use of Aggregate Information Heilind Electronics Asia may use Aggregate Information to perform statistical analyses of the collective characteristics and behavior of our users and visitors, to measure user behavior regarding specific areas of the Heilind Electronics Asia Site and to analyze how and where best to use our resources. Without such data, we would not know which parts of the Heilind Electronics Asia Site are the most popular, and we would not be able to change and update the content and services appropriately. We may use Aggregate Information to help diagnose problems with our server, to administer our Site, and for product monitoring and improvement. Heilind Electronics Asia also may use the Aggregate Information collected to let our partners know the number of people who have certain browser characteristics and the number of those people who have seen and/or "clicked" on links. No Personally Identifiable Information will be disclosed to these partners as part of this process. Use of Personally Identifiable Information Heilind Electronics Asia does not collect Personally Identifiable Information about you except when you specifically provide such information on a voluntary basis, as prompted by the Heilind Electronics Asia Site in the circumstances described below (a) Required Disclosure: Heilind Electronics Asia will only disclose Personally Identifiable Information without your permission if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the requirements of the law or comply with legal process served on Heilind Electronics Asia or the Heilind Electronics Asia Site; (b) protect and defend the rights or property of Heilind Electronics Asia; (c) enforce the Heilind Electronics Asia Terms of Use; or (d) act under exigent circumstances to protect the personal safety of users of the Heilind Electronics Asia Site or the public. (b) E-Mail Promotions: If you choose to receive promotional e-mails from Heilind Electronics Asia, we will ask you to provide Heilind Electronics Asia with your e-mail address. If at any time after you subscribe to receive e-mail promotions, you may unsubscribe by replying to Heilind Electronics Asia with the word "unsubscribe" in the subject heading of your e-mail. (c) Product and Service Inquiries: Heilind Electronics Asia will collect Personally Identifiable Information from you when you request additional information about a particular product or service listed on the Heilind Electronics Asia Site, so that a Heilind Electronics Asia sales representative is able to contact you to provide the information you have requested. (d) Product and Service Purchases: We ask for Personally Identifiable Information when you purchase a product or service through the Heilind Electronics Asia Site. When you purchase a product or service, Heilind Electronics Asia will collect your credit card and shipping information for billing purposes. Heilind Electronics Asia does not store, use or share your credit card information for any other purpose. Heilind Electronics Asia uses security techniques, including encryption and secure servers, to help protect against unauthorized access to transmitted information used for billing purposes. (e) Service/Support Related Correspondence: If you register to use a product or otherwise purchase a product from this Site, Heilind Electronics Asia may use your e-mail contact information to deliver technical support-related service information, as applicable. We will not send you unrelated promotional e-mails unless you have specifically asked to receive them. however, we may send service bulletins from time to time. If you register with this Site, you will not be able to unsubscribe from receiving technical support-related service e-mails (unless your license rights expire or are terminated), as these e-mails are considered part of the service you have chosen. (f) Correspondence: If you contact Heilind Electronics Asia, we may keep a record of that correspondence. If you communicate with Heilind Electronics Asia via e-mail, we may keep a record of your e-mail address, but we will not disclose your e-mail address except as permitted under this Privacy Statement. Sharing of Personally Identifiable Information Heilind Electronics Asia feels strongly that your Personally Identifiable Information should only be seen by you, unless you choose to share it with others. Currently, we do not sell, rent, license or exchange Personally Identifiable Information to or with a third party without your permission, except as permitted under this Privacy Statement; provided that Heilind Electronics Asia reserves the right to change this policy at any time. Heilind Electronics Asia will only share your Personally Identifiable Information with our partners to the extent necessary to fulfill your orders for Heilind Electronics Asia goods and services. We will employ reasonable efforts to require these partners to abide by this Privacy Statement and not further use or disclose your Personally Identifiable Information for any purpose other than providing us, or you with products and services. Children The Heilind Electronics Asia products and services are not available to children under the age of 18. If we become aware that a user under the age of 18 has registered or is attempting to register with the Heilind Electronics Asia Site, we will notify the user that he is not eligible to purchase products or services through or otherwise use this Site. We will also expunge any such child’s Personally Identifiable Information from our records, barring that which is used to block the child from our service. Security Information collected by Heilind Electronics Asia is stored in secure operating environments that are not available to the public. Although we use industry-standard practices to protect your privacy, we cannot guarantee, and you should not expect, that your Personally Identifiable Information or private communications will remain private under all circumstances. For example, court orders, laws or regulations may compel the disclosure of Personally Identifiable Information, and third parties may unlawfully intercept or access transmissions or stored information. We cannot and do not assume any responsibility or liability for any information that you submit to us or for your or a third party’s use or misuse of information transmitted or received during use of the Heilind Electronics Asia Site. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your Heilind Electronics Asia password or username, if you are assigned a password or username to access a restricted area of the Heilind Electronics Asia Site. To the extent applicable, it is your sole responsibility to (1) control the dissemination and use of your password and username; (2) authorize, monitor, and control access to and use of this Site and any Heilind Electronics Asia product or service; (3) promptly inform Heilind Electronics Asia if you need to deactivate a password or username. Other Web Sites and Links This Site may contain links to other web sites. The privacy practices of those partners or web sites linked to Heilind Electronics Asia are not covered by this Privacy Statement and Heilind Electronics Asia is not responsible for the privacy practices or the content of such web sites. Additionally, if you make a purchase from a store or merchant listed on or linked to the Heilind Electronics Asia Site, any information that you give, such as your credit card number and contact information, is provided to those merchants. These merchants have separate privacy and data collection practices and Heilind Electronics Asia has no responsibility or liability for these independent policies. We encourage you to be aware when you leave our Site and to read the privacy policies posted on each and every site you may visit. IP Addresses and Cookies We use your IP address to help diagnose problems with our server, and to administer our Site. Your IP address is used to help identify you and to gather broad statistical information. IP addresses are also used to provide an audit trail in the case of attempted illegal use of the Heilind Electronics Asia Site as well as to guard against spamming. Heilind Electronics Asia may use "Cookies" – a Cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the Cookie to you. The purpose of a Cookie is to tell the web server that you have returned to a specific web page. Cookies allow us to know how often users visit the Heilind Electronics Asia Site and the activities that users conduct while on the Heilind Electronics Asia Site. This allows Heilind Electronics Asia to statistically monitor how many people are using the Heilind Electronics Asia Site and for what purpose. You have the ability to accept or decline Cookies. Most web browsers automatically accept Cookies, but you can usually modify your browser setting to decline Cookies if you prefer. If you choose to decline Cookies, you may not be able to experience fully the interactive features of the Heilind Electronics Asia Site. Updating, Editing, and Deleting Information As a user of the Heilind Electronics Asia Site, you may update or edit your account information that you have previously entered by sending an e-mail to Heilind Electronics Asia at rfq@heilindasia.com, detailing the account information that you wish to have updated or edited. Heilind Electronics Asia will change your account information accordingly, and confirm the changes by replying to your e-mail. You may also send an e-mail to Heilind Electronics Asia at rfq@heilindasia.com requesting that we delete your account information. To the extent permitted by applicable law, Heilind Electronics Asia will delete your account information, and confirm the deletion of your account information by replying to your e-mail. If you have registered to use a Heilind Electronics Asia product or service or otherwise have purchased a product or service from us, your account information will not be deleted by us until your warranty rights, if any, expire or are terminated. Changes to this Privacy Statement Heilind Electronics Asia will occasionally update this Privacy Statement. When Heilind Electronics Asia posts changes to this Privacy Statement, you will see the word "updated" next to the Privacy Statement link on the front page of the Heilind Electronics Asia Site. If there are material changes to this Privacy Statement or in how Heilind Electronics Asia will use your Personally Identifiable Information, Heilind Electronics Asia will prominently post such changes prior to implementing them. Heilind Electronics Asia encourages you to periodically review this Privacy Statement to be informed of how Heilind Electronics Asia is protecting your information. Your use of this Site constitutes your acceptance of the provisions of this Privacy Statement, and your continued usage after any changes in this Privacy Statement are posted constitutes acceptance of each revised Privacy Statement. If you do not agree to the terms of this Privacy Statement or any revised Privacy Statement, please exit this Site immediately. The last revision date for this Privacy Statement: 12/30/2002